Managing Performance is a critical part of managing any business. In principle, it is a series of interconnecting activities which form a Performance Management Cycle, starting with Strategy and Planning, and ending with Recognition, Reward and Career Development for employees.
There are 5 steps to Performance Management:
Step 1 Clarifying Expectations
- Results to be achieved
- Behaviours to be demonstrated
Step 2 Ongoing monitoring, feedback and coaching
Step 3 Reviewing Performance
- Results achieved
- Behaviours demonstrated
Step 4 Personal Development Planning
Step 5 Assessing and Rewarding Performance
